HP Sprocket Photo Printer Review
Check this quick article on HP printer troubleshooting codes which shows how you can easily solve your printer issues.
If you have got the 13.XX Paper Jam (LOCATION)
- This means that the media is actually jammed at the specified location in the display error.
- If the message still exists even after you have cleared all the jams, you have to check if your sensor is broken.
How to troubleshoot the error?
- Try to remove the jammed print media from the location.
- Then, check the paper tray for any other pieces of media in the path.
- Clear the message.
- Check the sensors and flags.
- Also, verify the HP printer setup
If you have got the 41.x Printer Error
This means that you might have a failure with the environmental thermistor. Also, refer 123 HP COM SUPPORT for more details.
How to troubleshoot this error?
- Try to reseat the connections made to the laser scanner(hp.com/setup)
- Try to reseat the connections made to the engine controller board.
- It might be a good idea to replace the laser scanner.
- Also, try to replace the engine controller board to resolve the error.
Troubleshoot the error code 54.1
One of the HP printer troubleshooting codes is the 54.1 Remove Sealing TAPE alternates FROM TONER CARTRIDGE
This means that the toner cartridge has been installed in the system without actually removing the sealing tape.
How to troubleshoot this error?
- Open the top cover of the cartridge area and remove the toner cartridge.
- With a gentle tap remove the sealing tape.
- Then, Reinstall the toner cartridge correctly into the slot.
If you have got the 58.2 Printer Error
This means that you might have a failure with the environmental thermistor. Also, refer HP SUPPORT for more details.
How to troubleshoot this error?
- Restart the printer and then begin any troubleshooting process.
- Check if it is securely connected, or replace the thermistor.
- If the error still exists, you might need to replace the engine controller board as well.
If you have got the code 4 PRINTER ERROR
- This means that there is a like hood of a problem existing with the voltage.
How to troubleshoot this error?
- Remove the printer device from any UPS
- Plug in the printer device directly into a power socket
- Also, try with another power source to check the power socket.
- Inspect the line voltage to ensure it meets the standard specifications
For any further information on HP printer troubleshooting codes call our agents at +1-855-567-2017 or visit https://123hpcomsetup.comtech365.com
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