123.hp.com – HP Printer Ink Cartridge Jam
The HP printer ink cartridge jam usually shows a ‘carriage jam’ error.
The ink cartridges rest in the carriage, which is stalled due to a paper jam that might have occurred previously.
The unit also comes with a self-test function.
However, to make the device work, you should ensure that the paper feed path is clear and the ink cartridges have ink in them.
Other reasons where the HP printer ink cartridge gets stuck are – when the access doors are open, deactivated, obstructed or inappropriately activated.
To troubleshoot a cartridge jam, open the cartridge access door, hold on to one cartridge, slide it out of its compartment and replace it with a click.
Repeat the steps with the other cartridge.
Call us on our toll-free number toll-free +1-855-567-2017 and our technical support professionals will direct you through the installation procedure.
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